Delivery Information

Aura Beauty 360 aims to deliver orders safely and efficiently.

Delivery Areas

We currently deliver to: [Insert Confirmed Delivery Areas, e.g., All across Pakistan].

Orders outside our delivery coverage may require separate confirmation.

Processing Time

Orders are normally processed within [Insert Processing Time, e.g., 24-48 hours] after confirmation and any required payment verification.

Processing may take longer during public holidays, promotional campaigns, stock shortages or other exceptional circumstances.

Estimated Delivery Time

Estimated delivery after dispatch:

  • Major cities: [Insert Estimated Time, e.g., 2-3 working days]
  • Other serviceable areas: [Insert Estimated Time, e.g., 3-5 working days]

These are estimates, not guaranteed delivery dates, unless a specific guarantee is expressly provided.

Shipping Charges

Shipping charges will be communicated before the order is completed.

Charges may vary according to delivery location, order value, package size or an advertised promotion.

Tracking and Delivery Updates

Where tracking is available, we will share the relevant tracking information or delivery updates through the available communication channel.

Incorrect Addresses and Failed Deliveries

Customers should ensure that their delivery address and phone number are accurate.

Additional delivery attempts, redelivery charges or order-return arrangements may depend on the courier’s terms and the circumstances of the failed delivery. Any applicable charges must be communicated fairly.

Damaged or Missing Deliveries

If an order arrives damaged, incorrect or incomplete, contact us at +92 312 3922220 within [Insert Complaint Period].

Please retain the packaging and provide supporting photographs or videos where reasonably requested.

We will review the issue and communicate the available resolution.

Delays Beyond Our Control

Delivery may be affected by weather, transport disruptions, security restrictions, courier operations or other events outside our reasonable control.

We will communicate material delays when reasonably possible.